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Technical Resource Solutions Blog

Blog posts from Technical Resource Solutions
APR
30

Quick Tips for Using Our Ticketing System

At Technical Resource Solutions, it's our goal to provide quality, timely service to our clients. To do that, we utilize a ticketing system that allows our whole team to see all of the tickets created for a company, who is addressing the issue, the progress that has been made, and so much more. Whether you're a new client or just wanting to brush up on how the system works, we have compiled the basics of our ticketing system to assist you. 

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  76 Hits
76 Hits
APR
15

The Danger of a Free Business Email

Whether in a personal or professional setting, you have probably had first-hand experience with the consequences of sacrificing quality for a lower price. Though some businesses opt for consumer-grade emails to save money, this is a mistake that could compromise business, employee, and client security in more ways than one. What is a consumer-grade email exactly? If your email looks like This email address is being protected from spambots. You need JavaScript enabled to view it. instead of This email address is being protected from spambots. You need JavaScript enabled to view it., you're probably utilizing a consumer-grade email account. Though it may be free, it doesn't come without cost. 

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  129 Hits
129 Hits
MAR
18

Website Planning Process: What You Need

Many moving parts go into designing and developing your website, and a big part of the project is having everything your website team needs from the get-go. While the process may appear to be pretty simple, there are many moving parts and one of the common characteristics of a smooth project is a client who comes prepared with ideas, content, and a willingness to collaborate. No one knows your business like you do, and that perspective is extremely valuable when building out your website. Here are ways you can adequately prepare for the design and development of your website. 

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  1023 Hits
1023 Hits
FEB
23

How Managed IT Services Can Benefit You

What if you could have all of the benefits of an in-house technology specialist without having to pay for all that comes with onboarding a new employee? As with any business decision, many things such as efficacy, efficiency, and cost come into play. When choosing between ad hoc (paired with monitoring) and managed IT services, it's important to take into consideration the level of demand your company has for technology, how many employees you have, and how often you expect to need assistance. Below, we will break down the difference between the two services to help you better decide which one is for you. 

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  334 Hits
334 Hits
FEB
08

Are You Guilty of Sending Graymail?

According to the Merriam-Webster dictionary, a gray area is defined as "an area or situation in which it is difficult to judge what is right and what is wrong." This definition proves to be accurate in the case of graymail as it's a problem in the marketing industry that even the best marketers struggle with. Though it's a widespread problem, it's not often talked about so we will dive into what graymail is, why you want to avoid it, and steps you can take to try to remedy its effects. 

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  370 Hits
370 Hits
JAN
28

Will Data Destruction Be Your Downfall?

No matter the industry or location, the vast majority of businesses rely heavily on computers for day-to-day tasks. With almost all operations requiring technology, many companies have a plethora of employee and customer data stored on their hard drives. What happens when it's time to replace that equipment? The data doesn't all just magically disappear – even if you think you've deleted everything. If you don't take the necessary precautions, you may just find yourself in a legally compromising situation, and that's the last thing you want to happen. If you're still on the fence about the importance of data destruction and security, check out why you want to ensure all information is destroyed. 

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  267 Hits
267 Hits
JAN
04

New Year, New Content: Is It Time to Spruce Up Your Website Copy?

Your website is a powerful tool. It's now 2021 and websites aren't just online business cards, but a direct source for information on your products or services, and one of the first things possible consumers view before they decide if they want to venture further down the sales funnel. It's your first impression, your voice, your brand, and probably a major contributor to the success of your business – even if you don't realize it. Many moving parts go into a website including design, development, SEO, responsive, and last but certainly not least, content. Since it's a new year, it may be time for new content. Here are some questions to ask yourself as you review your website copy.

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  498 Hits
498 Hits
DEC
30

How to Send Mass Email on Gmail – Don’t

My typical day looks like meandering around the office greeting my TRS family and eavesdropping on their conversations. They're always busy at work providing marketing plans and solutions for clients, a major part of that being email marketing. As I make my rounds, I've more than once overheard them explaining to clients why they shouldn't send bulk mail through their personal or business email accounts. Because I think this topic is a real tail wagger, I thought I would do them a favor and write a blog about all the reasons you just can't send bulk mail through your email account. 

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  431 Hits
431 Hits
DEC
17

Building Your Own PC: Computer Parts Lists

The holidays are full of joy…but panic tends to seep in as you realize time is running out to find the perfect Christmas present for the ones you love most. It's a lot of pressure, but if you know someone that can't get enough of technology and has a knack for putting things together…we have a gift that will keep on giving. Purchase all of the parts needed to build a computer and give it to a loved one so they can build it themselves. If you're not a techy person, this might not sound so appealing, but to someone that enjoys the ins and outs of technology, it would be a dream come true! Keep in mind – it comes with a hefty price tag. Stick around for price points and what parts you'll need to make this dream become a reality. 

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  1177 Hits
1177 Hits
OCT
21

2020 Technology Gift Guide

Believe it or not, Christmas is right around the corner and you'll want to jump on the Christmas shopping early this year. While many families have the long-standing tradition of going Black Friday shopping the day after Thanksgiving, many stores are shutting their doors on Thanksgiving and promoting sales for months instead of for 24 hours. Though it's all in efforts to keep people safe, this could potentially change the way we shop for Christmas gifts moving forward. According to Clark Howard, we're more likely to see sales in October and November, with a drastic increase in prices after December 11th. To help you get your shopping done early, we decided to release our 2020 Technology Gift Guide early this year. Check out these gifts selected by the whole Technical Resource Solutions team! 

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  756 Hits
756 Hits
OCT
14

Space Heaters and Power Strips: A Dangerous Combination

Cold weather generally prompts people to break out the space heater at home or in the office for added warmth and comfort. This is a great idea because it can help to save money on heating bills when you only need extra heat in one area of the room. However, the last thing anyone needs is a fire erupting, especially during the holiday season.

According to the National Fire Protection Association, space heaters accounted for 43 percent of U.S. home heating fires and 85 percent of home heating deaths between 2011 and 2015. It is crucial to follow safety guidelines and take precautions to minimize the risk of space heaters causing damage to your home or an office.


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  3464 Hits
3464 Hits
OCT
13

Google and Joomla! Join Forces Through Sponsorship

It's safe to say that most everyone knows about or at least has heard of Google. It's also safe to say that you probably use it every day! However, if you're not a Technical Resource Solutions website customer, you may not have heard about Joomla, an open source content management system (CMS). We chose this platform over 10 years ago and have spent a great many hours explaining to current and potential customers the many benefits of Joomla, with many of them having never heard of the platform at all. Thanks to Google's recently announced sponsorship of Joomla, we're expecting this platform to become more familiar among business owners. Our team is excited about this new development and we are looking forward to all of the benefits that come with this sponsorship. 

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  2901 Hits
2901 Hits
AUG
10

When to Use a Server Instead of a Desktop

When making judgment calls for your business, it's sometimes hard to know when the cheaper option is a viable one, and when you truly will get what you pay for. If you search on Google®, you may find articles that support the use of desktops as servers. The phrase that comes to mind is: "Just because you can doesn't mean you should." We want our customers to be set up for success but using a desktop computer as a server will cause more harm than good and here's why.

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  910 Hits
910 Hits
JUL
22

How to Brainstorm Blog Topics

Blogs fit under the Content Marketing umbrella and are beneficial for so many reasons - and it's not just me being biased because I'm a writer. Blogs have the ability to reach a wider audience than your website might have done sitting idle, but they also give you the opportunity to gain authority, a following, and hopefully move up in Google's rankings! Now we know how important blogs are, but do you know how to come up with blog topics? It can be tough, so we outlined some different tools and techniques you can use to brainstorm engaging blog topics for your audience. 

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  2471 Hits
2471 Hits
MAY
19

Questions to Ask When Hiring a Web Developer

It's a crazy world out there, and it's hard to know who you can trust. Not everyone is trustworthy and not everyone is qualified. There's something cool about living in a world full of DIY-ers. The creativity seems to be never ending with people who find joy in learning a new craft. While there are things in life that are great DIY projects, we are here to tell you that web design and development is not something you want to delegate to a DIY-er. You need a website that has the potential to convert viewers to customers while maintaining SEO best practices. 

There are several things that should be considered when choosing your web developer. However, two categories come above all else:

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  1969 Hits
1969 Hits
APR
21

How to Sell on Facebook

Now is the time to prepare your business for the #NewNormal and implement proactive marketing and technology strategies so you're ahead of the curve, no matter what comes next. Take the first step and learn some practical steps you can implement right now to offer your services on Facebook.

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  1506 Hits
1506 Hits
APR
08

Things You Didn’t Know You Needed Until You Worked from Home…

In what seems to have been the blink of an eye, COVID-19 changed the way we live, interact, shop, eat, and especially how we work. It's been a time of tribulation, but also a time of triumph as people across the world are doing things they didn't even know they could do with technology. While providing business IT services to our surrounding community, we have had an influx of questions come in about what needs to be done to make working remotely a smooth transition. While it may not be seamless (as seems to be true with most any dramatic change in life), we have worked tirelessly to provide options and get people connected in a way that allows them to continue to engage and serve customers.

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  1971 Hits
1971 Hits
JAN
12

Q&A: How to Clean Your Computer

Many of us use digital devices every day. As we complete work tasks, create new documents, download apps and pictures, and multi-task our way through never-ending to-do lists, we also make digital waste along the way. Unlike an overflowing laundry basket, leaves in the yard, or dishes in the sink, digital waste can hide. Chances are your computer needs to be cleaned up, but many users don't know where to start.

To get ourselves jumpstarted, we interviewed our very own Chief Technology Officer and Co-founder, Scott Lavelle, about his recommendations for cleaning our computers. Join us as we sort through files, review old apps, and break out the compressed air.

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  1475 Hits
1475 Hits
NOV
29

2019 Technology Gift Guide

Shopping season is officially here! Our team got together and recommended some gifts for that friend or family member that's always looking for new technology. Be prepared for Black Friday, Small Business Saturday, Cyber Monday, and Giving Tuesday this year and be on the lookout for these awesome items for your loved ones.. or maybe even for yourself! On your mark, get set, shop!

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  1487 Hits
1487 Hits
NOV
25

Sunset of Windows 7 Coming January 2020

Change can be hard, especially when it comes to technology. But in the words of Gail Sheehy, "If you aren't changing, you aren't growing." This holds true as technology shifts and evolves – and the latest shift will be from Windows 7 to Windows 10.

While Windows 7 has been great, all things must come to end, and the sunset of Windows 7 comes in January 2020. So, what does this mean for you? It means that it's time for you to make the big change. Trust us, it will be worth it.

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  1955 Hits
1955 Hits

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